Detroit circa 1965.The jury is certainly still out about this U.S. company which all taxpayers partly own these days. But Bob Sutton cited a recent article that said that a manager's performance evaluation has gone from a binder full of paper and process and formal check-ins and measurements down to one single page.
This heartens E. But oh how he worries when the first person complains that the new way is not "fair."
And some in HR at GM are probably wondering how the company will ever be able to do without the magnificent system that some consultant sold them. She/he boasted that the binder system was the fairest and most objective way to treat everybody the same.
Then everybody became the same and it became almost impossible to distinguish one shitty GM model from the other.
In the same post Mr. Sutton offers not-so-modest advice to GM about their cars (and drivers.) Will they heed it?

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