From Management 101: praise in public (E.'s caveat: if the person wants public praise) and correct in private.
An NYC restaurant owner went terribly off track the other day by sending a profane, belittling, and offensive email to his entire staff because they were not obtaining the email addresses of customers. Ironic isn't it? The assholish email got forwarded on to the press and ...
With the publicity that this has gotten, and it's getting more here with my hundreds of thousands of non-readers, I don't think that this fella is going to be in business much longer.
And he's too small for professional PR damage control, so he continue to dig himself into a deeper hole.
Follow the links if you'd like, and let it be a lesson in email etiquette to all.
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