Thursday, March 08, 2012
I know that's not a word but that's what I was, or words to that effect.
I work to make top-notch helpful and useful content available to managers that attend the development that I do. Always have and always will. I have options on my class evaluation sheets that offer "Great" and "World-Class." People extremely rarely will say that what I do with them was "Alright," (another option along with "Poor" and "Terrible").Mostly they evaluate the learning as "Great" and somewhat less often, "World-Class."
So I'm in class yesterday just about to start "Balanced Disagreements" and in walks the CEO. No registration required for this kind of stuff. We have a pretty good rapport. We are actually close to the same age . The class goes well. He participates along with the rest of them.
As he left he said enjoyed it, great job and all that. He evaluated the hour as World-Class. He commented that it was the best hour he had spent all week. That's got to make a guy feel good, no matter how freak'n jaded I am anymore. Oh and I'm jaded people.
Today I send said CEO an email along with some stuff I promised him from the class. I wrote:
In my over 17 years of leadership development in health care, not one CEO ever attended a basic class offering as a participant . Only 1 VP level in my entire career. Maybe with that track record it is too much to say that my faith was restored. Let's just say I was happy to see you and glad you enjoyed it. ***** and I felt supported.
He quickly responded from his i-Phone:
It was my privilege. You did a great job. My hunch is that you will see others start to attend. Keep up the good work.
Not a bad day's work yesterday, I guess.
(If you think that I might be able to help you or your organization develop excellent managers why don't you start with visiting my other website and make contact with E. A trusted partnership can begin with our first conversation.)